Cloud Support Services (CSS): Modular solutions tailored to suit every need.

 
 

If you have a Microsoft CSP subscription with TD SYNNEX you can raise a technical support case here via our ticketing tool.

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If you have a StreamOne operational support request such as a query with the billing or provisioning of your service, then please contact businessexperiencesu@techdata.com.

How and when you can access support depends on the Cloud Support Service plan that you have.

CSS subscription Access Hours  Incident MAnagement Hours  Webform Live Chat Phone
Basic 24/7  9am - 6pm CET    
Elite 24/7  24/7 ✓*

*available for White Label options

If you are not sure what support plan you have please email us.